WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
Effective Date: August 3, 2025.
At Sunlube Lubricants, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.
1. Information we collect
We may collect the following types of information:
- Personal Information:
Your name, email address, phone number, billing and shipping details, and payment information. This data is collected when you place an order, register on our website, subscribe to updates, or reach out to us directly. - Usage Data:
Non-identifiable technical details such as IP address, browser type, device information, and browsing behavior. This information helps us enhance the performance, security, and user experience of our website.
2. How we use your information
Your personal information may be used for the following purposes:
- To process and deliver your orders.
- To send confirmations, shipping updates, and relevant promotional offers.
- To respond to inquiries and provide customer support.
- To improve our website, products, and overall user experience.
- To comply with applicable legal and regulatory obligations.
3. Data security
We are committed to safeguarding your information.
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, or alteration. All transactions are processed securely using trusted and compliant payment gateways.
4. Sharing your information
We do not sell, rent, or trade your personal information.
However, we may share your data with trusted third-party service providers such as payment processors and courier companies strictly to fulfil your orders and operate our services.
These partners are required to adhere to strict data protection standards and may not use your data for any unrelated purposes.
5. Your rights
You have the right to:
- Request access to your personal information.
- Request correction of inaccurate or outdated data.
- Request deletion of your data, where legally permitted.
- Withdraw your consent to certain data uses.
To exercise these rights, please contact us.
6. Cookies and tracking technologies
Our website uses cookies to:
- Enable essential site functionality.
- Improve your browsing experience.
- Analyze site traffic and usage patterns.
You can control cookie settings via your browser at any time. By continuing to use our website, you consent to our use of cookies under this policy.
7. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
Any updates will be posted on this page with a revised “Effective Date” at the top. We encourage you to review this policy periodically.
8. Contact information
If you have any questions, concerns, or requests related to your privacy or this policy, don’t hesitate to get in touch with us: